Kilimall online shopping guide

Killmall online shopping platform is an eCommerce site that enables you to order goods and generally shop online with a reasonable budget .Like Amazon and eBay, Kilimall allows you to shop for products online and have them delivered to your locality.

To shop on Killmall, you will need to pay attention to some crucial elements of the site like

  • Product photos: You want to pay attention to the images of your target product to make sure they align with what you have in mind. Kilimall has high-quality images of their products, to make sure you order the right thing.
  • Product specifications (Price, name, and quality): Pay attention to the listed price of the product to make sure you can afford it. Also, pay attention to the product name. You don’t want an unwanted product delivered to your doorstep because of conflicting product names.
  • Product Description: A product description is simply more information about the product that you want to buy. Paying attention to the product description is essential to understand whether that product aligns with your needs. Keywords you should pay attention to include the product model, width, height, color, size, etc.

Free Woman Wearing Maroon Velvet Plunge-neck Long-sleeved Dress While Carrying Several Paper Bags Photography Stock Photo

Kilimall online shopping guide

Here’s how to shop on Kilimall

Step 1: Download the Kilimall App

If you are using an android or IOS phone, you will first need to download the Kilimall app from the play store for an optimal shopping experience. If you want to use a computer, search for the Kilimall website and create your Kilimall account from there.

Step 2: Create Account

Screenshot of computer window showing  creation of an account on  Kilimall

Create your Killmall account using your email or phone number. You will be required to create a password that you will be using to log into your account.

Step 3: Search for Product

Screenshot of computer window showing multiple fridges on sale on Kilimall

After you log into your account, you will see a search bar at the top. Here, you can search for your ideal product. You will then be automatically redirected to a page displaying the searched product.

You will see the product price, description, and rating. To better your searches, search for specific products. For instance, instead of searching for ‘shoes’, you can search for ‘sneakers’, ‘boots’, or ‘baby shoes’.

Step 4: Choose Your Desired Product

Screenshot of computer window showing Hisense fridge on sale on Kilimall

Once you have found your ideal item, the next step is to click on it. You will be redirected to another page that shows:

  • The product description
  • Current promotions for that particular product (discounts)
  • Product price
  • Number of customers who have reviewed the product
  • Product

You also have the option to state the exact quantity of that product that you want to buy. For instance, if you are buying shoes, you can choose to buy one, two, or as many pairs as you want.On this page, you can choose to buy the product immediately or add it to your shopping cart

Step 5: Add to Cart

If the product pleases you, but you are not willing to buy it at the moment, you can add the product to your cart. That way, the next time you want to buy the product, you won’t have to search for it again.

Additionally, if you are buying multiple products, you can add one product to the cart while you search for another one.

Step 6: Make Your Purchase

Screenshot of computer window showing purchase of Grey sports shoe sneakers on Kilimall

To buy the product, click the ‘buy product’ icon on the product description page. You will be redirected to another page that shows the product price, and the payment options.

You can choose to pay via Mpesa or online payment. Click the ‘place order’ option at the bottom right corner of the page.

Kilimall offers a 7-day money-back guarantee for purchased products. You can also cancel your order or apply for a refund.

Step 7: Delivery

Kilimall delivers their products on an average of between 2-6 workdays. If your product will not have arrived by that time, you can consult their customer care desk.

Kilimall offers door-to-door deliveries in major towns like Nairobi, Kisumu, and Mombasa

Kilimall online shopping product Categories

Kilimall offers a range of item categories for sale. These include:

  • Phones and accessories: mobile phones, screen protectors, chargers, etc.
  • Shoes: sports shoes, sneakers, boots, etc.
  • Beauty products: makeup, perfumes, health supplements
  • House appliances: fridges, microwaves, coffee machines, etc.
  • Computers and tablets: laptops, desktops, and their accessories
  • Kili featured: the most in-demand products in the above-mentioned categories.

Kilimall Online Shopping Flash sale

Kilimall offers a flash sale program, where you can buy specific goods at discounts of up to 70%. These flash sales usually occur at pre-designed set periods, usually two hours.

You want to take advantage of these flash sales to buy desired products at whooping discounts. You can view the items on flash sale at your Kilimall homepage.

More Ways to Take Advantage of Kilimall online shopping

Now that you know how to navigate Kilimall and make use of its most basic features, it’s time to step it up to the next level.

Check out this article on how to track your Kilimall order status. After that, check out this one on how to change your delivery address after payment.

Finally, you can refer to the Frequently Asked Questions page of Kilimall for more guidance.

Also read

How to perform mpesa transaction 

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